Contact Us

Have a question, need help with a purchase, or want to request a new corridor tool? We're here to help.

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Email Us

support@paymentcasefile.com

We typically respond within 48 hours.

Payments are processed by Paddle (merchant of record).

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Technical Issues

Problems generating or exporting your Trace Pack

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Billing & Refunds

Duplicate charges or access pass issues

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New Tool Requests

Tell us your provider + destination corridor